“The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect.”
"Another important area of professionalism is accessibility awareness. Everyone should be accommodated, especially when around 20 per cent of the population have special requirements. In fact, Microsoft said recently that nearly 50 per cent of people need to make some sort of adjustment to their system to interact with it. Having turned 50, I’m very aware of receiving email with very small fonts – people don’t want to use their spectacles to look at a Web page!"